“What level of class participation can we expect?”
It’s a question I have heard from clients for nearly 15 years as both a litigation consultant and as president of Class Action Administration, Inc. (CAA), a firm that specializes in assisting attorneys with all phases of class action lawsuits.
It has taken me many of those years to learn what factors impact class participation, and another year to actually get my ideas down on paper.
I am excited to bring you the first iteration of these insights through a white paper entitled “Defining the Four Factors”© . Future releases of the article will supplement the initial definitions with case studies and tips on how to manage each of the factors.
Although not all elements of The Four FactorsTM are controllable by counsel or the class administrator, understanding them allows us to estimate how choices made by the parties at the outset of settlement administration affect—for better or for worse—the overall class member participation rate.
To be sure, estimating class member participation will always remain more of an art than a science. However, I believe that once you understand The Four Factors TM, you will improve your ability to see how decisions during settlement negotiations will impact what is experienced during settlement administration.
I encourage you to get your free copy of “Defining the Four Factors”.
I look forward to hearing how this insight has helped in your future
class settlement planning efforts.



